JBLM feels impact

Base closing services, updating programs

By I Corps release, Ken Swarner on March 19, 2020

Joint Base Lewis-McChord (JBLM) continues to adjust along with the rest of the world in light of the COVID-19 virus. Services and changes to schedules went into effect this week. The following are bullet points based on a recent command brief presented by I Corps Commander Lt. Gen. Randy George, plus daily releases dispensed by various organizations on and off the base.

For patrons whose care is suspended, refunds will not be processed for any payments made for March 15-30. Instead, family household accounts will be credited for use when CYS operations resume. CYS is unable to process the number of refunds at this time. This credit and your current CYS enrollment guarantees holding your slot for when CYS resumes normal operations.

Families whose care is suspended will retain their space when normal CYS operations resume.

Families who choose to withdraw their children will have to reapply for care via militarychildcare.com. If families choose to withdraw, the two-week withdrawal notification will be waived and fees will be refunded. Please note withdrawal means that a child no longer has care when normal CYS operations resume.