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Military OneSource connects you to your best MilLife

Preparing soldiers and their families for Army life

Military OneSource connects servicemembers and their family members to needed resources involving spouse education and career opportunities. Photo credit: Marcy Sanchez

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Army life is not easy. Most American families face challenges and stress from typical life events -- employment and work issues, paying the bills, finding quality child care, and dealing with relationships -- just to name a few. Military families, however, face additional trials unique to their voluntary service to the nation, such as frequent moves, soldier deployments and family separations, and adjustment to Army language, organizations and culture. All these challenges and problems add up to stress on soldiers, families and units -- stress that can detract from readiness.

Family, friends and fellow soldiers may not always be enough to pull you through a difficult time. That's when true strength means asking for help.

On Oct. 8, the Association of the United States Army's Family Forum I focused on programs that help soldiers and their families prepare for and thrive in Army life. The forum spotlighted leaders from Military OneSource, the Military and Family Life Counseling Program, and other support programs.

Military OneSource connects you -- or immediate family members -- to that needed help, whether it involves spouse education and career opportunities, matters specific to families with special needs, financial and tax counseling or other important issues.

As a Department of Defense-funded program for servicemembers and military families, Military OneSource offers a call center and online support to make sure you receive the assistance you need.

Confidential non-medical counseling provides servicemembers and their loved ones with resources and support to address a variety of issues and build important skills to tackle life's challenges. Sessions are available through the Military and Family Life Counseling Program at installations worldwide and through Military OneSource.

The Military and Family Life Counseling Program supports servicemembers, their families and survivors with non-medical counseling worldwide. Trained to work with the military community, military and family life counselors deliver valuable face-to-face counseling services and presentations to the military community both on and off the installation.

Military OneSource services include confidential non-medical counseling, specialty consultations, financial and language services.

Whether you want to strengthen a relationship or talk through a difficult situation, non-medical counseling from Military OneSource can help you thrive in your military life. Counseling is confidential, free and available to you and your family. Best of all, our counselors know military life, so they understand the challenges you're facing.

Nine out of 10 people who have used non-medical counseling would use it again.

Non-medical counseling is for you if you want short-term help with:

  • Relationships at home and work
  • Stress management
  • Marital and communication issues
  • Adjustment to military culture
  • Phases of deployment
  • Parenting skills
  • Grief or loss

ACCESSING FREE COUNSELING SERVICES

Face-to-face confidential non-medical counseling may occur in an office setting with a counselor located in the local community or with military and family life counselors on an installation.

Military OneSource offers counseling sessions in three other formats:

  • Telephone
  • Secure online chat
  • Secure video

If non-medical counseling is not appropriate for your situation, we will connect you with other vetted resources. Situations outside the scope of non-medical counseling include:

  • Long-term counseling and support
  • Post-traumatic stress disorder
  • Psychological or fitness-for-duty evaluations
  • Addictions
  • Mental health diagnoses requiring medication
  • Determining a medical diagnosis
  • Crisis situations

ELIGIBILITY

Services are for active-duty, National Guard and Reserve servicemembers, immediate family and survivors.

  • Confidential non-medical counseling is not reported to command
  • You are eligible for up to 12 sessions per issue
  • Services are from licensed mental health clinicians
  • Counseling sessions face-to-face, by phone, online chat or secure live video
  • Face-to-face sessions are also available through the Military and Family Life Counseling Program at installations worldwide

ACCESS HELP FOR CHILDREN

Military OneSource offers face-to-face non-medical counseling for children and youth ages 6 to 17. Counselors address issues, such as family relationships, school concerns, adjustment to deployment or separation, and grief and loss. A parent must attend each session for military children ages 6 to 12, but only the first session for youth ages 13 to 17.

CONFIDENTIALITY

Non-medical counselors can be trusted to keep your information private. However, they are required to report situations where you could be a danger to yourself or to others, situations that involve domestic violence or violence against another person, child abuse or neglect, and any illegal activity.

Need a little help navigating through the adoption process? Want to better understand your wounded warrior benefits? Is it time to explore adult disability care for your parents? Military OneSource provides support from professionally trained consultants by phone on a broad range of issues for servicemembers, their families and survivors. Eligible members can receive an unlimited number of specialty consultations.

Schedule Specialty Consultations

  • Building Healthy Relationships
  • Health and Wellness Coaching
  • Spouse Relocation and Transition
  • Wounded Warrior Assistance
  • Peer-to-Peer Support
  • Special Needs
  • Adoption
  • Adult Disability
  • Elder Care
  • Education

Beyond specialty consultations and non-medical counseling, Military OneSource offers additional interactive tools and services to help you and your family make the most of every new opportunity.

Contact Military OneSource 24/7 to arrange confidential non-medical counseling by phone at 800.342.9647 or MilitaryOneSource.mil.

INTERNATIONAL CALLING OPTIONS

You can access Military OneSource 24 hours a day, seven days a week, 365 days a year, from anywhere in the world. For international calling instructions for your specific location, visit our International Calling Options page on Military OneSource and simply select your country of origin.

"At Military OneSource, we have one mission -- to connect you to your best MilLife."

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