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Best Auto Dealership: Lexus of Tacoma at Fife

Winner in 2017's Best of Tacoma

Lexus of Tacoma at Fife is Tacoma’s Best Dealership due to its emphasis on service to its customers. Courtesy photo

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Lexus of Tacoma at Fife provides customers with an "amazing experience."

"We treat all of our customers like they are family, like relatives," commented general manager Frank Lee.

"It is all about communication, the communication of committed service and respect to customers."

Located in Fife since 1997, the dealership prides itself in providing the opportunity to customers for a world-class ownership experience.

Lexus is the luxury vehicle division of Japanese carmaker Toyota.  Marketed in more than 70 countries and territories, the car has become Japan's largest selling make of premium cars. It has consistently ranked among the 10 largest Japanese global brands in market value.

"Our dealership and the service we provide to buyers reflects the luxury brand of vehicles we offer," continued Lee.

"Not only are we the best at what we do in the area of customer service, we are the best among other Lexus dealerships."

Lee added that Lexus of Tacoma at Fife is motivated because of the competition from dealerships offering Mercedes, BMW, Audis and other luxury brand automobiles.

"The competition is stiff, this is why we emphasize the one-on-one service that makes for an amazing experience here."

The dealership also ensures that its customers are satisfied not only at the time of purchase, but for as long as they own their vehicle.

Customers agree.

"I recently purchased a new vehicle from Lexus of Tacoma, and I've never had such a pleasant experience purchasing a car," wrote one customer in a blog.

"From the beginning of my search - which I spread out over a few months and took my time - I was never pushed or rushed.  Each person I dealt with had a similar manner about them, professional and respectful."

Lee also pointed out that while the dealership's employees treat everyone with respect, they also extend that respect to the Joint Base Lewis-McChord community.

"We thank them for their service to this country," he said, "and we are proud to be located next to Joint Base Lewis-McChord."

Lexus of Tacoma, 8:30 a.m. to 8:30 p.m., Monday-Friday; 8:30 a.m. to 7:30 p.m., Saturday; 11 a.m. to 6 p.m., Sunday, 1708 40th Ave. Ct. E., 253.922.7100,

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